Thank you for visiting our website. This Refund Policy explains the terms and conditions related to purchases, returns, cancellations, and refunds associated with Prime Biome®, Prime Biome supplement, and Prime Biome gummies.
1. Purchase and Payment Information
All purchases made through third-party checkout pages, including the Prime Biome official website, are subject to the refund, return, cancellation, and shipping policies provided by the applicable seller or merchant.
Please review the purchase terms carefully before completing your order.
2. Refund Requests
If you have questions regarding a refund, cancellation, or order issue, please contact the customer support team through the contact information provided on the official purchase website.
Refund eligibility, processing time, and approval requirements may vary depending on the seller’s policies and applicable terms.
3. Order Cancellations
Cancellation requests must be submitted according to the cancellation guidelines provided at the time of purchase. Once an order has been processed or shipped, cancellation may no longer be possible.
4. Returns and Exchanges
Return and exchange policies, if available, are determined by the applicable seller or merchant. Customers should review the latest return instructions before sending back any product.
Products must meet the required return conditions specified by the seller to be considered for a refund or exchange.
5. Refund Processing
Approved refunds may take time to process depending on the payment method, financial institution, and seller’s refund procedures.
Any applicable shipping costs, handling fees, or other charges may be subject to the terms provided during purchase.
6. Damaged or Incorrect Orders
If you receive a damaged, incorrect, or incomplete order, contact the customer support team as soon as possible with relevant order details. The seller will review the request and provide assistance according to their policies.
7. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and become effective when published.
8. Contact Information
For questions regarding refunds, cancellations, or order-related concerns, please refer to the contact information available on the applicable Prime Biome official website or purchase page.
By using this website and purchasing Prime Biome products, you acknowledge that you have read and agreed to this Refund Policy.